Extended Service Businesses

The Office of Charitable and Regulatory Programs (OCRP) is responsible for the administration of the Virginia Extended Service Contract Act (VESCA).

Before entering into an extended service contract, verify the registration status of the business with OCRP.

For more information, visit their Frequently Asked Questions page:

OCRP’s VESCA FAQs

 

Read the Extended Service Contract Act law.

 

File a complaint with the Office of Charitable and Regulatory Programs (OCRP).

 

For further assistance call our Consumer Protection Hotline at 1-800-552-9963 if calling from Virginia, or (804) 786-2042 if calling from the Richmond area or from outside Virginia.  Our business hours are 8:30 a.m. to 5:00 p.m., Monday through Friday.